We're so excited to launch our online appointment scheduler. It will send you a confirmation email and make your experience with Idyllic Gardens even more professional.
As you see when you delve into this appointment scheduler, you'll have the ability to pick times and also change your time within 24 hours if you make a mistake.
Idyllic Gardens makes every effort to arrive at your job at the booked time, however there are variables outside of our control. One of the staff members will notify you 30 minutes prior if there are any unforeseen issues with your booking, and will reschedule with you at a mutually agreeable time which may not be the same day.
Terms & Conditions
At Idyllic Gardens we respect that your time is valuable and we appreciate that you understand ours is too.
We are perfectionists and professionals and in order to ensure that our quality work continues we have embraced a 12 hour cancellation policy.
Any cancellations that occurs 12 hours prior to the scheduled time by you will incur a minimum one hour fee of $65.00. Cancellations can be made in the online appointment scheduler or via contacting Steve Smith on
0418 447 246 and quoting your original appointment.
Your online booking time frame is a guide only and if Steve and the team are unfamiliar with your job, they will contact you to discuss details which may involve your time being extended. This ensures that we are able to do our job properly and our perfect rate of client satisfaction continues.
Unfortunately in this field, Mother Nature isn't always on our side. It is at the discretion of Idyllic Gardens to amend your appointment based on weather conditions if we are unable to complete the job to the quality standard that we like to offer. The amendment will be communicated to you via Steve and his team at Idyllic Gardens, and your appointment will be rescheduled as soon as possible at a mutually agreeable time.
Look forward to receiving your booking.